Portfolio Details

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PythonData AnalyticsFintech
Data Engineering
Recent
Personal Project

Customer Experience Analytics for Fintech Apps

Comprehensive data pipelines and analytics designed to monitor, track, and improve customer experience and retention in financial applications.

A comprehensive analytics platform designed to monitor, extract, and visualize customer interaction data from financial technology applications.

Translating unstructured app usage logs and user feedback into actionable insights for product teams while ensuring strict data privacy.

Developed data ingestion workflows and NLP-based sentiment analysis tools to provide a unified dashboard of the customer journey and pain points.

Key Features

  • Unstructured Data Processing
  • NLP Sentiment Analysis
  • Real-time Dashboarding
  • Customizable Dashboards
  • Data Export Options
  • Multi-device Support